Privacy

Last updated: September 2026 • AION Analytics

What We Store

AION collects and stores the minimum information required to provide and secure the service:

What We Do Not Do

Platform State Use

The data we collect is used for three purposes only:

Data Retention

Account data is retained for the duration of your account. API access logs are retained for 90 days for security purposes. Subscription records are retained as required for billing and tax compliance.

To request deletion of your account and associated data, contact us at [email protected]. Deletion requests are processed within 30 days.

Open-Source Package Users

The AION Indian Market Calendar Python package operates entirely offline after installation. No network requests are made to AION servers during normal usage. No usage data is collected from package installations or queries.

Public Demo

The public demo has two parts, and they collect different things.

The Highest Risk Companies list is free to read and collects nothing. No key, no email, no account.

The two interactive tools require a demo key, and we issue that against an email address. This is the only point at which the demo collects personal data, and it is collected with your explicit consent — you tick a box saying we may contact you, and the request is refused without it. We store the address to send you the key and to contact you about AION. We do not sell it, do not share it with third parties, and do not combine it with any tracking. The key itself is stored only as a one-way hash. Ask us at [email protected] and we will delete your address.

There is still no cookie and no password. Beyond the address you gave us, we do not know who you are.

The demo allows two company lookups and three analyses per device, for the life of that device pass — these are not daily allowances. Only a request that returns a result counts against them. The Highest Risk Companies list is free and unmetered; reading it never counts against your allowance.

To stop one visitor exhausting the demo for everyone, we enforce that limit per visitor. That requires distinguishing between callers, which we do in the least identifying way available to us:

We do not fingerprint your device. No canvas rendering, no WebGL probing, no font or hardware enumeration, no cross-site identifier. This was a deliberate choice: fingerprinting would give us stronger abuse control at the cost of tracking people who have not asked to be tracked, and we are not willing to make that trade for a demo.

Demo requests are recorded in an access log containing a timestamp, the endpoint, the truncated caller hash, a hashed user agent, and the response status. It contains no IP address, no user agent string, and no request content. Text you submit to the Market Intelligence demo is analysed and returned; it is not stored and is not used to train or update any model.

Know Your Rights pilot

The Know Your Rights pilot works differently in one respect, and it is the respect that matters most, so it is stated first: the questions you ask it are stored, and so are the answers you get. That is the entire purpose of the pilot. We cannot find out which legal questions this system answers badly without keeping the ones it answered.

What is kept for each question: the question text, the answer text, the language it was detected as, the identifiers of the legal sections it drew on, whether it declined to answer, and a timestamp. If you leave feedback, the rating and any comment are kept as a separate record linked to that question.

What is not kept: anything that identifies you. No IP address, no user agent, no session token, no cookie, no account, no device fingerprint. Rate limiting uses the same truncated one-way hash described above, expiring after 24 hours; the service that answers your question and writes the log is never given your IP address at all, so it has no way to record one.

Because the questions are read by us, please do not type anything that identifies you or anyone else — no names, phone numbers, case numbers or addresses. Describe the situation, not the people. The pilot page says the same thing above the box.

This log is used to find and fix failures in the pilot. It is not sold, not shared with third parties, and not used to build a profile of anyone — there is nothing in it to build a profile from. The pilot closes once it has gathered the feedback it was opened to collect.

Know Your Rights provides legal information, never legal advice, and has not been reviewed by practising advocates. It is not a substitute for a qualified lawyer or a legal aid service.

Proprietary Methodology

AION does not publish the internal methodology behind its models and platforms — including retrieval architecture, feature derivation, evaluation methodology and governance layers. These details are withheld pending intellectual property protection.

Public model and platform pages describe what a system does and who it serves; they do not describe how it is built. Research partners and institutional collaborators may request a technical briefing under confidentiality: [email protected]

Changes to This Policy

If we make material changes to how we collect or use data, we will update this page and notify active subscribers by email. Continued use of AION services after notification constitutes acceptance of the updated policy.

Contact

For privacy questions or data deletion requests: [email protected]